Customer Support Specialist - Work from home

Job Description:

Newmont Mining, a leading global mining company, is seeking a part-time Customer Support Specialist to work from home in Dubai, UAE. As an Associate Level position, the ideal candidate will have at least 3 years of experience in customer support roles. We are looking for a reliable and passionate individual with strong planning and research skills.

Responsibilities: - Provide exceptional customer support via phone, email, and live chat - Resolve customer inquiries and issues in a timely and efficient manner - Conduct research to identify solutions and alternatives for customer needs - Collaborate with internal teams to address customer concerns and improve processes - Update customer records and maintain accurate documentation of interactions - Assist with customer feedback collection and analysis to drive continuous improvement

Requirements: - 3+ years of experience in customer support roles - Strong communication and problem-solving skills - Ability to work independently and prioritize tasks effectively - Proficiency in computer applications and CRM systems - High school diploma or equivalent required; Bachelor's degree preferred

Benefits: - Free food provided during work hours - Employee discounts on company products and services - Paid Time Off (PTO) for part-time employees

Working Environment: At Newmont Mining, we foster an environment where technology is harnessed to drive innovation and efficiency. As a work-from-home Customer Support Specialist, you will have the opportunity to collaborate with a diverse team of professionals and contribute to the success of our customer service operations.

Deadline to Apply: July 22, 2024

Equal Opportunity Statement: Newmont Mining is an equal opportunity employer and is committed to building a diverse and inclusive workforce. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.