Live Chat Assistant - Work from home

Job Description:

McKesson, a leading healthcare company, is seeking a part-time Live Chat Assistant to work remotely from Abu Dhabi. This entry-level position is ideal for individuals who are independent, adaptable, and have a passion for providing exceptional customer service through online chat interactions.

Responsibilities: 1. Engage with customers through live chat to provide assistance, answer questions, and resolve issues in a timely manner. 2. Utilize strategic planning to promote products and services, generate leads, and drive sales through chat interactions. 3. Maintain a professional and courteous demeanor while communicating effectively with customers to ensure a positive experience. 4. Adhere to company policies and procedures while upholding the highest standards of customer service. 5. Collaborate with team members and supervisors to address customer inquiries and escalate complex issues when necessary.

Requirements: 1. Excellent written communication skills with the ability to type quickly and accurately. 2. Strong adaptability to multitask and prioritize customer inquiries effectively. 3. Comfortable working independently with minimal supervision. 4. Ability to think strategically and proactively engage customers to drive sales and promote products. 5. Must have a reliable internet connection and a quiet workspace to facilitate online chat interactions. 6. Entry-level candidates with no prior experience are welcome to apply.

Benefits: - Travel & spending expenses reimbursement. - Disability insurance coverage. - Medical benefits.

Working Environment: At McKesson, we foster transparency and open dialogue for effective communication at all levels. Our team values collaboration, innovation, and teamwork to provide exceptional customer service and support our company's mission and vision.

Equal Opportunity Statement: McKesson is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.