Live Chat Representative

We are looking for a motivated and adaptable individual to join our team as a Live Chat Representative at State Farm Insurance Cos. in Abu Dhabi, UAE. This part-time Associate Level position requires a minimum of 3 years of experience in a similar role.

As a Live Chat Representative, your responsibilities will include providing customer support through live chat, answering queries, resolving issues, and guiding customers on insurance products and services. You will need to possess excellent communication skills, be quick to think on your feet, and have a customer-centric approach to problem-solving.

To succeed in this role, you must be adept at strategic planning and able to work well in a team environment. Cooperation with colleagues is key to ensuring a seamless customer experience.

The ideal candidate will have a positive attitude, be detail-oriented, and have a strong sense of empathy towards customers. You should be able to multitask effectively and manage your time efficiently to handle a high volume of chat requests.

In return for your hard work, we offer benefits such as paid overtime, paid sick leave, and a gym membership. Our working environment is designed to pave the way for diversity and inclusivity, creating a culture of belonging where every team member feels valued and respected.

If you possess the necessary skills and experience for this role, please apply by the deadline of July 12, 2024. We are an equal opportunity employer and welcome applicants from all backgrounds and experiences.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.