Live Chat Representative - Work from home

Job Description:

HollyFrontier is seeking a motivated and reliable Live Chat Representative to join our team, working from home in Dubai. This part-time entry-level position requires zero years of experience, making it an excellent opportunity for individuals looking to start their career in customer service.

Responsibilities: - Respond to customer inquiries and provide excellent customer service via live chat - Assist customers with product information, order status, and issue resolution - Maintain a positive and professional attitude at all times - Work efficiently to handle multiple customer chats simultaneously - Conduct research to accurately answer customer questions - Document customer interactions and follow-up on any outstanding issues - Strive to meet and exceed customer satisfaction targets

Requirements: - Reliable and dedicated individual who can work independently from home - Strong time management skills to effectively prioritize and handle customer inquiries - Excellent research skills to quickly find accurate information for customers - Proficient in written communication with a friendly and professional tone - Ability to adapt to new technologies and learn new tools quickly - High school diploma or equivalent

Personality Traits: - Reliable - Dedicated

Soft Skills: - Time management - Research

Benefits: - Dental insurance - Gym membership - Profit sharing

Working Environment: At HollyFrontier, we strive for excellence and uphold high standards in all our endeavors. We provide a supportive and inclusive work environment where employees are encouraged to grow and succeed.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: HollyFrontier is an equal opportunity employer and welcomes candidates of all backgrounds to apply. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.