Online Client Relations Assistant

Job Description:

We are seeking a motivated and dedicated Online Client Relations Assistant to join our team at AmerisourceBergen in Dubai. This part-time entry-level position is perfect for individuals with at least 1 year of experience in customer service or client relations. As an Online Client Relations Assistant, you will be responsible for managing relationships with our clients in the online space, ensuring their satisfaction and promoting our products and services.

Responsibilities: 1. Responding to client inquiries and providing assistance through various online channels such as email, chat, and social media. 2. Monitoring online reviews and feedback to ensure a positive image of the company. 3. Assisting in the development and implementation of online marketing campaigns to attract new clients. 4. Collaborating with the sales and marketing teams to create engaging content for online platforms. 5. Conducting research on market trends and competitor activities to provide recommendations for improving client relations strategies. 6. Analyzing data and reporting on online client interactions to identify areas for improvement. 7. Providing timely and accurate information to clients regarding products, services, promotions, and company policies. 8. Collaborating with other departments to address client concerns and resolve issues in a timely manner.

Requirements: 1. Bachelor's degree in Marketing, Communications, or a related field. 2. Strong communication skills, both written and verbal. 3. Ability to work independently and prioritize tasks effectively. 4. Creativity and the ability to think outside the box. 5. Persuasion skills to engage and retain clients. 6. Experience using online platforms and social media for business purposes. 7. Knowledge of online marketing techniques and strategies. 8. Proficiency in Microsoft Office suite and web analytics tools. 9. Dedication to providing excellent customer service. 10. Must be a self-starter and able to work in a fast-paced environment.

Benefits: - Free food provided during working hours. - Training and professional development opportunities. - Free accommodation for employees working at the Dubai location.

At AmerisourceBergen, we embrace a culture that challenges norms and encourages bold thinking. Join our team and become a part of a dynamic company that values innovation and creativity.

Equal Opportunity Statement: AmerisourceBergen is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. We welcome all qualified applicants, regardless of race, gender, age, religion, disability, sexual orientation, or nationality. All individuals are encouraged to apply for this position.

Deadline to apply: July 7, 2024

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.