Online Client Relations Officer

We are seeking a motivated and resourceful Online Client Relations Officer to join our team at NRG Energy in Dubai. As an Associate Level position, the ideal candidate will have at least 2 years of experience in a similar role.

Responsibilities: - Manage a portfolio of online clients, ensuring their needs are met in a timely and professional manner - Build and maintain strong relationships with clients through regular communication and follow-up - Identify new business opportunities and work to expand the client base - Negotiate with clients to reach mutually beneficial agreements - Provide support and assistance to clients with online platforms and services - Collaborate with other team members to ensure client satisfaction and retention - Track and report on key performance metrics related to client relations

Requirements: - Bachelor's degree in Business, Marketing, or a related field - Strong communication and interpersonal skills - Ability to work independently and in a team environment - Demonstrated experience in negotiation and persuasion - Proficiency in Microsoft Office Suite and online platforms - Excellent time management and organizational skills

Personality traits: - Resourceful: Able to think creatively and problem-solve effectively - Motivated: Driven to succeed and exceed expectations

Soft skills: - Negotiation: Ability to reach agreements that benefit both parties - Persuasion: Convincing clients to take desired actions

Benefits: - Free food provided during work hours - Disability insurance coverage - Joining Bonus for new employees

Working environment: - An environment where technology is harnessed to drive innovation and efficiency - Collaborative and supportive team atmosphere

Deadline to apply: June 26, 2024

Equal opportunity statement: NRG Energy is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.