Online Client Service Assistant

Job Description:

We are looking for a passionate and resourceful Online Client Service Assistant to join our team at Kohl’s in Dubai. As an entry-level position, this role is perfect for someone looking to start their career in client services and develop valuable skills in the retail industry.

Responsibilities: - Assist online clients with inquiries, orders, and returns through email, chat, and phone communication - Provide exceptional customer service by resolving issues and ensuring client satisfaction - Work closely with the sales team to ensure accurate and timely order processing - Keep detailed records of client interactions and transactions - Collaborate with other departments to improve the online shopping experience for clients - Stay up-to-date on product knowledge and promotions to effectively assist clients

Requirements: - Strong decision-making skills and the ability to prioritize tasks - Excellent time management and organizational abilities - Strong communication skills, both written and verbal - A passion for providing top-notch customer service - Resourceful problem-solving skills - Ability to work in a fast-paced environment and adapt to changing priorities

Benefits: - Medical coverage - Company-provided equipment - Training and professional development opportunities - Unleash creativity in a setting that celebrates and nurtures innovation

Equal Opportunity Statement: Kohl’s is an equal opportunity employer and prohibits discrimination based on race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status in accordance with applicable laws. We are committed to creating a diverse and inclusive workplace where all employees can thrive and succeed.

If you are a driven individual with a passion for client service and a desire to grow in the retail industry, apply now to join our team as an Online Client Service Assistant at Kohl’s in Dubai. The deadline to apply is May 25, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.