Online Client Support Representative

Job Description:

Hess is seeking an enthusiastic and adaptable Online Client Support Representative to join our team in Dubai. As an Entry Level position, this role offers the opportunity for growth and development within a supportive and dynamic environment.

Responsibilities: - Provide excellent customer service to clients through online platforms - Assist clients with inquiries, technical issues, and troubleshooting - Collaborate with team members to ensure smooth and efficient operations - Document and escalate any unresolved issues to the appropriate department - Stay up-to-date with product knowledge and company policies - Build strong relationships with clients and maintain a positive image of the company

Requirements: - 1 year of experience in customer service or related field - Strong communication and problem-solving skills - Ability to work independently and as part of a team - Adaptable and dedicated personality traits - Proficiency in using online platforms and technology - Experience with CRM systems is a plus

Soft skills: - Strong teamwork and cooperation skills - Ability to work under pressure and meet deadlines - Excellent time management and organizational skills - Adaptability and willingness to learn new skills

Benefits: - Free food provided during working hours - Disability insurance coverage - Retirement plan options for long-term financial security

Working Environment: At Hess, we strive to create a vibrant and joyful work environment where employees feel inspired and motivated to do their best work. We encourage creativity and innovation, and value teamwork and cooperation among our team members.

Deadline to Apply: The deadline to apply for the Online Client Support Representative position at Hess in Dubai is July 13, 2024.

Equal Opportunity Statement: Hess is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, national origin, sex, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any of these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.