Online Customer Service Representative

Job Description:

Peter Kiewit Sons’ is seeking a part-time Online Customer Service Representative to join our team in Dubai, AE. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer service. The ideal candidate will be energetic, passionate, and possess strong soft skills in presentation and strategic planning.

Responsibilities: - Interact with customers through various online channels, including email, chat, and social media - Provide timely and accurate responses to customer inquiries and issues - Assist in resolving customer complaints and concerns in a professional manner - Collaborate with other team members to ensure a seamless customer experience - Use feedback from customers to identify areas for improvement in our products and services

Requirements: - Excellent written and verbal communication skills - Strong interpersonal skills - Ability to work in a fast-paced environment - Proficiency in using online communication tools and platforms - Energetic and passionate about providing exceptional customer service - Experience in presentation and strategic planning is a plus

Benefits: - Travel opportunities - Disability insurance - Retirement plan

Working Environment: At Peter Kiewit Sons’, we strive for a harmonious workplace where collaboration and respect prevail. We believe in fostering a supportive and inclusive environment where every team member is valued and empowered.

Deadline to apply: June 1, 2024

Equal Opportunity Statement: Peter Kiewit Sons’ is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We do not discriminate on the basis of race, gender, religion, sexual orientation, or any other characteristic protected by law. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.