Online Customer Success Assistant

Job Description:

Amphenol, a leading technology company in Abu Dhabi, is seeking a part-time Online Customer Success Assistant to join our team. As an Entry Level position, no prior experience is required, making this an excellent opportunity for individuals looking to kickstart their career in customer success.

Responsibilities: - Manage and respond to customer inquiries and issues through various online channels, including email, chat, and social media - Assist in troubleshooting customer problems and provide timely and effective solutions - Collaborate with the sales and marketing teams to ensure a seamless customer experience - Monitor customer feedback and reviews to identify areas for improvement - Utilize customer relationship management (CRM) software to track customer interactions and data - Work closely with the customer success manager to develop and implement customer success strategies - Maintain a high level of customer satisfaction and retention through exceptional service

Requirements: - Energetic and resilient personality traits to effectively handle customer interactions - Strong cooperation and adaptability skills to work well in a team-oriented environment - Excellent verbal and written communication skills - Ability to multitask and prioritize tasks efficiently - Basic knowledge of CRM software is a plus - Must be a resident of Abu Dhabi or willing to relocate - Must be eligible for Visa sponsorship in the UAE

Benefits: - Gym membership for employee wellness - Visa sponsorship for eligible candidates - Employee discounts on Amphenol products

Working Environment: At Amphenol, we embrace creativity in a culture that values fresh ideas and inventive solutions. You will have the opportunity to work in a dynamic and fast-paced environment where your contributions are appreciated and valued.

Equal Opportunity Statement: Amphenol is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

Deadline to apply: July 3, 2024

Don't miss out on this exciting opportunity to join a global technology company and start your career in customer success! Apply now to become our Online Customer Success Assistant at Amphenol in Abu Dhabi.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.