Online Customer Support Associate

Job Description:

Chesapeake Energy is currently seeking an Online Customer Support Associate to join our team in Dubai. As an Entry Level position, this role is ideal for individuals with at least 1 year of experience in customer service or a related field.

Responsibilities: - Provide online customer support via email, chat, and social media platforms - Assist customers with inquiries, issues, and complaints in a timely and professional manner - Troubleshoot technical problems and provide solutions to customers - Collaborate with other team members to ensure seamless customer experience - Maintain accurate records of customer interactions and transactions - Stay up to date on product knowledge and company policies

Requirements: - Motivated and independent with a strong work ethic - Excellent communication skills and ability to work well in a team - Project management skills to handle multiple tasks simultaneously - Persuasion skills to effectively communicate with customers - Proficiency in Microsoft Office and customer service software - Bachelor's degree preferred but not required

Benefits: - Relocation allowance for eligible candidates - Paid sick leave for part-time employees - Gym membership for all employees - Opportunities for growth and advancement within the company

Working Environment: At Chesapeake Energy, we pride ourselves on being a company that transcends borders and promotes collaboration on a global scale. Our diverse team is committed to excellence and innovation in the energy industry.

Deadline to Apply: Please submit your application by June 26, 2024.

Equal Opportunity Statement: Chesapeake Energy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.