Support Manager

Steel Dynamics in Dubai is seeking a motivated and adaptable Support Manager to join our team on a part-time basis. As an Associate Level position, the ideal candidate will have at least 5 years of experience in a similar role.

Responsibilities: 1. Manage and oversee the day-to-day operations of the support team. 2. Provide guidance and support to team members, ensuring they meet their responsibilities effectively. 3. Handle customer inquiries and complaints, resolving issues in a timely and professional manner. 4. Monitor support team performance and implement improvements as needed. 5. Work closely with other departments to ensure seamless communication and collaboration. 6. Analyze data and metrics to track team performance and identify areas for improvement. 7. Assist in the development and implementation of support strategies and protocols. 8. Train new team members and provide ongoing coaching and development opportunities.

Requirements: 1. Strong attention to detail and excellent decision-making skills. 2. Effective communication and interpersonal skills. 3. Ability to work well under pressure and prioritize tasks. 4. Proven experience in a support management role. 5. Bachelor's degree in business administration or related field preferred.

Personality traits: motivated, adaptable Soft skills: attention to detail, decision-making

Benefits: 1. Paid Time Off (PTO) for part-time employees. 2. Employee discounts on company products. 3. Free accommodation options for eligible employees.

Working environment: Steel Dynamics is committed to environmental responsibility and sustainable practices. As a Support Manager, you will have the opportunity to contribute to our efforts to reduce our environmental footprint and promote sustainability.

Equal Opportunity Statement: Steel Dynamics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. All qualified applicants will receive consideration for employment without regard to any of these factors.

Deadline to apply: May 1, 2024

If you meet the requirements and are looking for a rewarding part-time opportunity in Dubai, we encourage you to apply for the Support Manager position at Steel Dynamics today. Join our team and be part of a company committed to excellence and sustainability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.