Support Representative - Work from home

Job Description:

Weyerhaeuser is seeking a part-time Support Representative to join our team in Dubai, AE. This position offers the flexibility of working from home, making it an ideal opportunity for individuals looking for a work-life balance. As an entry-level Support Representative, you will be responsible for providing excellent customer service and support to our clients.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a professional and timely manner - Assist customers with product information, order tracking, and issue resolution - Escalate complex problems to the appropriate department for resolution - Keep accurate records of customer interactions and transactions - Provide feedback to management on customer trends and issues - Work collaboratively with team members to meet or exceed customer service goals

Requirements: - 1 year of experience in customer service or a related field - Confident and reliable personality traits - Strong negotiation and critical thinking skills - Excellent communication skills, both written and verbal - Ability to work independently and as part of a team - High school diploma or equivalent

Benefits: - Company transportation - Medical coverage - Paid Time Off (PTO)

Working Environment: At Weyerhaeuser, we encourage a culture of ongoing learning and development for personal and professional growth. Our team is supportive and collaborative, and we strive to create a positive work environment for all employees.

Equal Opportunity Statement: Weyerhaeuser is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other status protected by law. All qualified applicants will receive consideration for employment without regard to these characteristics.

Deadline to apply: 2024-07-13

If you meet the requirements and are interested in this exciting opportunity to work from home as a Support Representative with Weyerhaeuser, please apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.