Remote Support Specialist

Job Description:

United Technologies is currently seeking a Remote Support Specialist to join our innovative team in Dubai. As a part-time entry-level position, this role offers the opportunity to gain valuable experience in the field of technology support while enjoying the flexibility of remote work. We are looking for individuals who are energetic, confident, and possess a strong desire to learn and grow in a dynamic environment.

Responsibilities: - Provide remote technical support to clients, troubleshooting issues and resolving problems in a timely and efficient manner - Collaborate with internal teams to escalate complex technical issues and ensure timely resolution - Document all support interactions and maintain accurate records of client communications - Stay up-to-date on the latest technology trends and innovations to provide cutting-edge support services - Assist in testing software updates and patches before deployment to ensure seamless functionality

Requirements: - No prior experience required, but a passion for technology and a willingness to learn is essential - Strong communication skills and the ability to work effectively in a remote team environment - Excellent problem-solving skills and the ability to think quickly on your feet - Ability to multitask and prioritize tasks effectively - Demonstrated innovation and creativity in finding solutions to technical challenges - Strong decision-making skills and the ability to work independently with minimal supervision

Benefits: - Remote work flexibility, allowing you to work from the comfort of your own home - Paid Time Off (PTO) for work-life balance and relaxation - Company transportation for on-site visits or team meetings

Working Environment: At United Technologies, we believe in unleashing creativity in a setting that celebrates and nurtures innovation. You will have the opportunity to work with cutting-edge technology and collaborate with a team of talented professionals who are passionate about pushing the boundaries of what is possible.

Equal Opportunity Statement: United Technologies is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome and encourage applications from individuals of all backgrounds and experiences.

Deadline to Apply: May 8, 2024

Join us at United Technologies and take the first step towards a rewarding career in the field of technology support!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.