Support Specialist - Work from home

Job Description:

Yum Brands is currently seeking a dedicated and driven Support Specialist to join our team in a part-time, work-from-home position based in Dubai, AE. As an entry-level Support Specialist, you will be responsible for providing exceptional customer support to our clients, resolving any issues they may have, and ensuring a positive experience for all.

Responsibilities: - Provide timely and professional responses to customer inquiries through various channels, including email, phone, and chat - Troubleshoot technical issues and provide solutions to customers - Collaborate with other team members to escalate and resolve complex issues - Maintain accurate and detailed records of customer interactions - Assist with creating and updating support documentation - Identify opportunities for process improvements to enhance the customer experience - Stay up-to-date on product knowledge and industry trends

Requirements: - Strong dedication to providing excellent customer service - Highly motivated and driven to succeed in a fast-paced environment - Excellent analytical and problem-solving skills - Effective communication and persuasion skills - Ability to work independently and as part of a team - Basic computer skills and proficiency in Microsoft Office applications - Ability to adapt to changing priorities and manage time efficiently

Benefits: - Training and professional development opportunities to enhance your skills - Remote work flexibility to allow for a better work-life balance - Dental insurance coverage for your health and well-being

Working Environment: At Yum Brands, we strive to nurture an entrepreneurial atmosphere, even within an established organization. We value innovation, creativity, and collaboration, and encourage our employees to take ownership of their work and contribute to the success of the team.

Equal Opportunity Statement: Yum Brands is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and strive to provide equal opportunities for all qualified individuals.

Deadline to Apply: May 6, 2024

If you are a dedicated and driven individual with a passion for customer support, we encourage you to apply for our Support Specialist position and join our team at Yum Brands.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.