AED6,610 - 10,099 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
The Web Chat Manager at Goldman Sachs Group will be responsible for managing and overseeing the web chat function for our Dubai office. This role requires a candidate with at least 7 years of experience in a similar role and a strong background in web chat management. The ideal candidate will be driven, motivated, and possess excellent communication and problem-solving skills.
Responsibilities: - Develop and implement strategies to optimize the web chat function for the Dubai office - Supervise a team of web chat agents and ensure they are meeting performance goals - Monitor web chat interactions and provide feedback to agents for continuous improvement - Collaborate with other departments to ensure seamless communication and coordination - Analyze data and metrics to identify trends and make recommendations for improvement - Stay informed about industry trends and best practices in web chat management
Requirements: - Bachelor's degree in a related field - At least 7 years of experience in web chat management - Strong communication and problem-solving skills - Ability to work in a fast-paced environment and adapt to changing priorities - Excellent organizational skills and attention to detail
Benefits: - Paid overtime - Vision insurance - Free food
Working Environment: At Goldman Sachs Group, we foster transparency and open dialogue for effective communication at all levels. We believe in creating a supportive and inclusive work environment where all employees are valued and respected.
Deadline to Apply: July 12, 2024
Equal Opportunity Statement: Goldman Sachs Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
How to apply:
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