Web Chat Representative

Job Description:

Interpublic Group is currently seeking a part-time Web Chat Representative to join our team in Dubai, AE. As an Entry Level position, no prior experience is required, making this an excellent opportunity for energetic and confident individuals looking to kickstart their career in customer service.

Responsibilities: 1. Engage with customers via web chat to provide assistance, answer queries, and resolve issues in a timely and professional manner. 2. Utilize project management skills to prioritize and handle multiple customer interactions simultaneously. 3. Demonstrate creativity in finding innovative solutions to customer inquiries and concerns. 4. Maintain a positive and proactive attitude towards customer interactions, ensuring a high level of customer satisfaction. 5. Collaborate with other team members to escalate complex issues and provide unified support to customers.

Requirements: 1. Energetic and confident personality traits to effectively engage with customers and represent the company in a positive light. 2. Strong project management skills to handle multiple tasks and prioritize effectively. 3. Creativity in problem-solving to provide unique solutions to customer issues. 4. Excellent written and verbal communication skills in English. 5. Ability to work in a fast-paced environment and adapt to changing customer needs. 6. Willingness to learn and grow in a dynamic work environment.

Benefits: 1. Vision insurance to ensure the well-being of our employees. 2. Travel opportunities for exceptional performers. 3. Paid overtime for additional work hours.

Working Environment: At Interpublic Group, we empower our employees to take ownership of their roles and make impactful decisions. We value input from all team members and foster a collaborative and supportive work environment.

Deadline to apply: July 7, 2024

Equal Opportunity Statement: Interpublic Group is an equal opportunity employer and is committed to providing a workplace that is free from discrimination and harassment. We welcome and value diversity in our workforce and encourage all qualified individuals to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.