Web Chat Representative - Work from home

Job Description:

Abu Dhabi Ship Building is seeking a driven and dedicated Web Chat Representative to work from home in Dubai. As part of our dynamic team, you will be responsible for providing exceptional customer service through online chat support. This part-time position requires a minimum of 2 years of experience in a similar role.

Responsibilities: - Respond to customer inquiries and provide support via web chat - Troubleshoot and resolve customer issues efficiently and effectively - Research and gather information to answer customer queries - Escalate complex issues to the appropriate department - Maintain a high level of professionalism and customer service at all times - Work collaboratively with team members to achieve department goals

Requirements: - 2+ years of experience in web chat customer support - Excellent communication skills, both written and verbal - Strong problem-solving abilities - Ability to work independently and manage time effectively - Proficiency in Microsoft Office applications - High school diploma or equivalent required - Must have a reliable internet connection and home workspace

Personality Traits: - Driven - Dedicated

Soft Skills: - Research - Problem-solving

Benefits: - Free accommodation - Gym membership - Joining bonus

Working Environment: At Abu Dhabi Ship Building, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. Join our team and be a part of an innovative and diverse work environment.

Equal Opportunity Statement: Abu Dhabi Ship Building is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to Apply: 2024-07-03

Don't miss out on the opportunity to join our team as a Web Chat Representative and make a positive impact in a thriving organization. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.