Remote Web Chat Specialist

Job Description:

We are looking for a Remote Web Chat Specialist to join our team at du in Dubai. As a part-time Associate Level position, the ideal candidate will have at least 2 years of experience in a similar role. The successful candidate will possess a high level of energy and adaptability to thrive in a fast-paced remote work environment.

Responsibilities: - Engage with customers through web chat to provide support and answer inquiries - Assist customers in navigating our website and online services - Resolve customer issues and complaints in a timely and professional manner - Collaborate with other team members to ensure consistent and accurate information is being provided to customers - Utilize creativity in finding solutions to customer problems - Maintain a positive and professional attitude in all customer interactions

Requirements: - 2+ years of experience in a customer service or web chat role - Excellent communication skills, both written and verbal - Strong problem-solving abilities - Ability to work independently and as part of a team - Energetic and adaptable personality traits - Soft skills in communication and creativity - Bachelor's degree preferred but not required

Benefits: - Paid sick leave - Retirement plan - Life insurance

Working Environment: At du, we strive to promote equality and fairness for all employees. Our working environment is inclusive and supportive, where all team members are valued and respected.

Deadline to apply: Please submit your application by June 12, 2024.

Equal Opportunity Statement: du is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment without regard to any of these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.