Web Chat Specialist

Job description:

Emaar Properties is looking for a Web Chat Specialist to join our team in Dubai. This is a part-time, entry-level position requiring at least 1 year of experience in a similar role. We are seeking individuals who are passionate and driven, with a high level of emotional intelligence and adaptability.

Responsibilities: - Manage incoming web chat inquiries from customers, providing timely and accurate responses - Assist customers with questions, issues, and concerns related to Emaar Properties products and services - Proactively engage with customers to drive sales and enhance customer satisfaction - Collaborate with other teams to ensure a seamless customer experience - Maintain detailed records of all interactions with customers

Requirements: - 1+ year of experience in a customer service or web chat role - Strong communication skills and the ability to multitask - Proficiency in typing and navigating online platforms - Passion for helping customers and solving problems - Ability to work independently and as part of a team

Personality traits: passionate, driven Soft skills: emotional intelligence, adaptability

Benefits: - Paid overtime - Paid sick leave - Life insurance

Working environment: At Emaar Properties, we believe in aligning work with a greater purpose and contributing to a meaningful mission. Our team is dedicated to providing exceptional service to our customers and creating lasting relationships.

Deadline to apply: July 3, 2024

Equal Opportunity Statement: Emaar Properties is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.