Sales Associate - Luxury Retail

Position Summary:

Eram Talent is currently seeking dynamic and customer-oriented Sales Associates to join our retail team in Saudi Arabia. As a Sales Associate, you will be responsible for delivering excellent customer service, driving sales, and contributing to the overall success of our store.

At Eram Talent, our mission is to connect talented individuals with reputable companies. With our wide-reaching network and expertise, we provide exceptional recruitment solutions and help shape the retail industry. Join us in our commitment to excellence and innovation.

Key Responsibilities:

• Customer Service:-

Greet customers promptly and warmly upon entering the store.- Understand and cater to the unique needs of luxury clientele.- Offer personalized styling advice and product knowledge.- Build and maintain long-term relationships with clients, following up on past purchases and recommending new items.- Handle customer complaints and returns gracefully and professionally.- Ensure high levels of customer satisfaction through excellent sales service.

• Sales:-

Drive sales by understanding current jewelry trends and what appeals to the store's target clientele.- Demonstrate in-depth knowledge of stones and jewelry and the store's product line, designers, and unique selling points.- Utilize effective selling techniques to maximize store's profitability.- Collaborate with team members to achieve individual and store sales targets.- Follow and achieve store’s sales goals on a monthly, quarterly and yearly basis.- Cross sell products (jewelry and fashion)

• Store Operations:-

Ensure merchandise is appropriately safe and displayed and the store is well-maintained.- Restock items as needed and maintain inventory accuracy.- Process purchases, returns, and exchanges using the store's point-of-sale system.- Participate in regular staff meetings and training sessions.- Comply with inventory control procedures . Suggest ways to improve sales.

• Merchandising:-

Assist in visual merchandising, setting up displays, and organizing store layout.- Collaborate with management and other team members to maintain store aesthetics in line with brand standards.

• Personal Development:-

Attend workshops, training, and jewelry events to stay updated with the latest trends and brands in luxury fashion.- Continually enhance product knowledge, sales techniques, and customer service skills.- Team up with co-workers to ensure proper customer service.- Build productive trust relationships with customers.

Requirements

• Minimum 2 years of experience in Luxury Retail Management
• Excellent English - verbal and written

Personal Attributes-

• Strong interpersonal and communication skills.
• Passion for fashion, trends, and luxury brands.- Professional appearance and demeanor.
• Flexibility in working hours, including weekends and holidays.

Competencies:-

• Customer-centric mindset.
• Excellent sales and negotiation skills.
• Strong organizational and multitasking abilities.
• Attention to detail.
• Ability to work in a team environment.