1st Line IT Support / Helpdesk

Job Title: 1st Line IT Support / Helpdesk
Location: Birmingham - Fully In-Office
Day Rate: £150 per day
Duration: 3 Months / Inside IR35

We are looking for a 1st Line IT Support / helpdesk with a couple of years experience to join an industry-leading company in Birmingham on a 3-month interim contract for their helpdesk.

This will require you to be fully in-office, Monday to Friday, at their central Birmingham office.
Their offices are 10 minutes walk from Birmingham New Street.
The hours will be 10:00am to 6:00pm.

Required Experience:

• 1 + years' experience in a 1st line IT Support role on an IT Helpdesk.
• Exceptional customer service.
• Experience with helpdesk ticketing systems.
• ITIL exposure
• Experience with Mobile Device Management solutions.
• Microsoft (365, Windows, Outlook, Teams, etc).