2025-0167 NATO NISC ID&E OPEX Operational Supp. -Core IS CTS BELGIUM - 30 Jul

• Deadline Date: Wednesday 30 July
• Location: Belgium
• Required Start Date: 1 September 2025

Deadline Date: Wednesday 30 July

Requirement Title: NATO NISC ID&E OPEX Operational Support -Core IS

Location of Performance: 100% On-site, SHAPE Belgium (BE).

Cost Not to Exceed: 2025 BASE: 5 sprints, (Not to Exceed) NTE € 17,280 / sprint, total Not to Exceed (NTE) € 86,400
2026 – 2027 – 2028 OPTION

Period of performance: 1 September 2025

Required Security Clearance: Cosmic Top Secret. NS with CTS in progress acceptable to start.

Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:

1. Current National or NATO SECRET clearance
2. Nationality of one of the NATO member countries
3. Current work visa for the specific location if applying for an in-country position

Any applications that do NOT meet all the above – and do not CLEARLY show these on the CV - will be deleted.

Special Terms and Conditions:

• Performance of the services described in this SOW requires a valid NATO COSMIC TOP SECRET. NATO SECRET security clearance can be accepted, prior to the start of the engagement with COSMIC TOP SECRET clearance in process. The COSMIC TOP SECRET shall be obtained during the first year of the execution of deliverables under this SoW.
• 
  The Contractor SHALL ensure that all the Contractor staff or anyone working under the remit of the Contractor requiring recurring access to on-site locations for the delivery of the services under this SoW, have a valid NATO Personal Security Clearance at least to the NATO COSMIC TOP SECRET level.

Objectives:
The main objectives of this statement of work can be summarized as follows:

• Ensure high-quality, continuous support for DCIS service
• Provide continuous monitoring and pro-active administration of the DCIS service
• Develop and deploy iterative updates to the DCIS services, aligning with evolving business requirements.

This SOW covers the Operations and Maintenance (O&M) of Deployable CIS Services across
multiple security domains (NU, MS, NS).

Qualification:
Technical Qualifications
At least 2 years’ experience in various areas of:

• Latest Virtualization Technologies and Operating Systems
• Implementation and troubleshooting Infrastructure Failover Clusters (Vmware and Microsoft)
• Latest Server, Storage, Client and Infrastructure Networking hardware technologies
• Antivirus Management Systems (i.e. McAfee ePolicy Orchestrator)
• Enterprise Systems Management services, methods and tools (i.e. SCOM, SCCM, SCVMM)
• Experience in various areas of Software Engineering including some of the following
• Email and collaboration services technologies (e.g. MS Exchange and Skype for Business)
• Cloud Computing Systems such as Microsoft Remote Desktop Infrastructure and VMware Horizon
• Design and implementation of Active Directory Federation Services in large enterprise environments
• WEP Portal Technologies and High Availability Database Systems (i.e. SQL Cluster)
• At least 1 year experience support by professional certification in the implementation and administration of COTS products such as MS Windows Server, Linux, Oracle, MS SQL, VMware, MS Hyper-V, MS SharePoint, MS Active Directory and Active Directory Federation Services, MS Exchange, MS Skype for Business, Client OS (Windows, Linux.)
• Configuration management practices and tools
• Knowledge of ITIL IT service management model
• Experience and applied knowledge of Service Transition
• Proven ability to communicate effectively orally and in writing with good briefing skills
• Strong and open communication skills
• Entrepreneur and strong networking skills
• Autonomous, problem-solver and drives towards results