2025-0237 Multi-Factor Auth Internet Facing Portals NS BELGIUM - 6 Aug

• Deadline Date: Wednesday 6 August 2025
• Location: Mons, Belgium or Braine L'Alleud. Belgium
• Required Start Date: 8 September 2025

Deadline Date: Wednesday 6 August 2025

Requirement: Multi-Factor Authentication on Internet Facing Portals

Location: Mons, Belgium or Braine L'Alleud. Belgium

Full Time On-Site: Yes

Time On-Site: 100%

Not to Exceed: 61,200

Period of Performance: 8 September 2025

Required Security Clearance: NATO SECRET

Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:

1. Current National or NATO SECRET clearance
2. Nationality of one of the NATO member countries
3. Current work visa for the specific location if applying for an in-country position

Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.

Introduction:
Due to the findings in the Type 4 Security Audit NATO technical teams has been tasked with planning and implementing a security standardisation for 2 factor to Multifactor authentication for internet facing web-portals through-out NATO enterprise.

Qualification:
Technical Proficiency Tasks:
Identity and Access Management:

• Minimum 5 years of experience with Identity and Access Management;
• Strong knowledge of authentication protocols (SAML, OIDC,...);
• Sound knowledge of federated identity management and Single Sign On (SSO) solution (Okta, Entra ID, ...).

MFA:

• Proven experience designing and rolling out MFA at scale in an enterprise environment (5K+ users);
• Experience with certificate-based MFA smart cards, Yubikeys, passkeys/webauthn, TOTP, and push-based MFA apps (Microsoft Authenticator, Duo, ...);
• Understanding of risk-based or adaptive authentication strategies.

Web security and secure access architecture:

• Experience in securing web applications and APIs;
• Strong understanding of TLS, client certificates, reverse proxies, and Zero trust principles.
• Experience with SSO integration of web applications.

Communication and Interpersonal Skills:

• Excellent verbal and written communication skills.
• Full proficiency in English.
• Ability to communicate technical information to non-technical users in a clear and concise manner.

Customer Service Orientation:

• Strong customer service focus with a commitment to user satisfaction.
• Patience and empathy when dealing with user issues and concerns.

Organizational Skills:

• Attention to detail in documenting support activities and maintaining accurate records.

Team Collaboration:

• Ability to work effectively as part of a team and share knowledge and resources.
• Willingness to collaborate with colleagues to solve complex issues.

Others:

• The candidate has strong customer relationship skills, including negotiating complex and sensitive situations under pressure.
• The candidate must have the nationality of one of the NATO nations.