2025-0247 Video Conferencing VTC Technician CTS BELGIUM - 11 Aug

• Deadline Date: Monday 11 August 2025
• Location: Mons, BELGIUM
• Required Start Date: 16 September 2025

Deadline Date: Monday 11 August 2025

Requirement: Video Conferencing VTC Technician

Location: Mons, BELGIUM

Full Time On-Site: Yes

Time On-Site: 100%

Not to Exceed: 2025 BASE: NTE 39,240 Per Resource (4 Work Packages not to Exceed Each Calendar Month with a cost of 9,810 EUR for 1 resource)
The full year (12 packages) NTE 117,720 EUR

Period of Performance: 2025 BASE: 16 September 2025

Required Security Clearance: NATO Cosmic Top Secret / NATO Secret, in progress of upgrade to NATO Cosmic Top Secret

Please do NOT apply for any NATO contract positions unless you meet ALL the following criteria:

1. Current National or NATO SECRET clearance
2. Nationality of one of the NATO member countries
3. Current work visa for the specific location if applying for an in-country position

Any applications that do NOT meet all the above - and do not CLEARLY show these on the CV - will be deleted.

Introduction:

This Statement of Work (SoW) defines the objectives, scope of work and milestones required to be achieved by the company and the performance based contractor in regards to their role attached to the NDWC Personal Workspace team. The expectation from the deliverables is to support the team that is responsible to deliver the Voice and Video Conferencing service via this SoW. The defined deliverables of this SOW require the contractor to participate in most of the tasks that the day to day work mandates, in order to ensure the effective and efficient service operation. Practical arrangements are described below, in accordance with what the above-mentioned team applies on a daily bases.

Requirements:
To efficiently and effectively deliver the Service, the Contractor personnel shall possess at a minimum qualifications and skills in the following areas:

• Advanced proficiency and 3+ years experience with Videoconferencing Technologies: Problem solving, strong knowledge of HP/Poly and PEXIP Videoconferencing Technologies such as Poly Clariti Core/Edge, Poly Clariti Manager, PEXIP back-end infrastructure, Diagnose and resolve technical issues, support software and basic associated network related problems.
• Advanced proficiency and 3+ years experience with Video conferencing Room systems: Strong knowledge of managing VTC room systems including VTC codec (HP/Poly, Cisco), camera's (HP/Poly, Panasonic), projectors (Epson), monitors (NEC), control processors (Crestron, Extron), microphone systems (Televic), video matrixes (Extron) and other peripherals.
• Intermediate proficiency and 2+ years experience with Virtualized server platform products: Good knowledge in managing VMWare vSphere and VMWare vCenter
• Intermediate proficiency and 2+ years experience with Communication Systems integration with PKI and Active Directory: Good knowledge in AD and PKI integration with Cisco products
• Intermediate proficiency and 2+ years experience with monitoring platforms and protocols: Good knowledge of monitoring platforms such as nGeniusOne, CA Performance management, CA Spectrum
• Basic proficiency and 1+ years experience with Scripting: Basic knowledge in Java Script, Python or similar scripting languages
• Intermediate proficiency and 2+ years experience with Networks: Knowledge in troubleshooting basic network issues (including boundary protection devices) on servers and end users; Splunk log monitoring and analysis, nGeniusOne monitoring and analysis.