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449984- Migration Support Technician

icon building Company : Confidential
icon briefcase Job Type : Contract
icon geo-alt Hawthorn, Wiltshire

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Job Description - 449984- Migration Support Technician

  • Migration Support Technician
  • Length of contract: 3 Months
  • SC clearance active on able to pass SC
Job Title: Migration Support Technician
Location: Corsham- onsite
Client: Defence Client
Length of contract: 3 Months
Pay: £25.15 per hour- Umbrella
Clearance Requirements:
  • Must have an active SC Clearance or be willing to undergo SC Clearance.
  • Must hold a valid UK passport and be a British Citizen (without dual nationality).
Role Overview:
We are seeking reliable and detail-oriented Migration Support Technicians to assist with a large-scale device refresh project. The role involves setting up refresh clinics, handling device handovers, updating systems, and supporting end users during device migration.
Key Responsibilities:
  • Assist in setting up and maintaining the Refresh Clinic at designated sites.
  • Move devices as instructed by the Contractor Engineer and Site Manager from onsite storage to the Refresh Clinic.
  • Login to systems as directed, using devices provided.
  • Refresh laptops by collecting existing devices from users and handing over new devices, strictly following the migration schedule and project processes.
  • Ensure accurate handover and collection of devices per the migration schedule.
  • Update workflow management systems correctly at all relevant steps.
  • Promptly report any issues during the migration process to the Contractor Engineer and Site Manager.
  • Escalate unresolved issues to onsite Post Migration Support Engineers.
  • Conduct manual daily stock checks and report findings.
  • Package collected devices according to the device Designation Rules, clearly marking items for disposal or refurbishment.
  • Securely move all devices and equipment back into onsite storage at the end of each day.
Skills & Experience Required:
  • Previous experience supporting device refresh/migration projects (desirable but not essential).
  • Comfortable handling hardware and working within structured processes.
  • Strong attention to detail and record-keeping skills.
  • Good communication skills to liaise with engineers, managers, and end-users.
  • Ability to work independently under instruction and as part of a team.
  • Physically capable of moving and handling IT equipment.
Other Requirements:
  • Must adhere strictly to security and confidentiality requirements on all sites.
  • Willingness to work occasional extended hours to meet project deadlines.
Original job 449984- Migration Support Technician posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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