Accounts Payable Analyst

Do you want to play an essential role in supporting finance operations for a growing, award-winning company? We are looking for an experienced and highly organised Accounts Payable Analyst to join our Finance team.

The ideal candidate will have a strong background in managing high-volume accounts payable queries, with hands-on experience triaging multiple shared inboxes.

You'll also play a crucial role in ensuring a smooth customer experience in a fast-paced, customer-focused environment.

Key Responsibilities

• Query Management: Handle a high volume of inbound accounts payable queries from global travel counsellors, travel suppliers, and internal stakeholders, and resolve issues related to invoices, payments, credit notes, and reconciliations in a timely and professional manner.
• Inbox & Ticket Triage (Freshdesk): Monitor and triage multiple Freshdesk inboxes and ticket queues used for accounts payable support - categorise, prioritise, and assign tickets according to urgency, complexity, and SLA targets.
• Accounts Payable Operations Support: Assist in processing urgent payments, ensuring time-sensitive supplier settlements are prioritised and accurately executed, support weekly payment cycles, ensuring timely settlement with key travel suppliers, and review, verify and update supplier bank details.

· Competitive salary + annual bonus

· Flexible hybrid working

· Career development opportunities

· 25 days holiday (increasing to 28 after 5 years)

· Enhanced Maternity/Paternity pay

· 1 day paid charity day

· Company events and incentives

· 3x salary death in service benefit

· Pension scheme

· Private Medical Insurance or Healthcare Cash Plan

· Free breakfast and beverages

• Strong communication skills (both written and verbal) with the ability to respond clearly and effectively to diverse stakeholders
• Proficiency in Microsoft Excel and Outlook
• Ability to manage multiple priorities and remain organised under pressure
• A problem-solving mindset with a strong focus on accuracy, efficiency, and service delivery

Play a key role in keeping our finance operations running smoothly; apply for this Accounts Payable Analyst role today!