Admin & Clerical

Your new company
Hays are recruiting for a temporary Administrative/Clerical Officer position in the healthcare industry, based in East Belfast.

Your new role

• Input and extract patient information onto any relevant electronic information systems [e.g. Epic. PAS, Patient Centre etc.] in order to provide an effective and efficient service.
• Select patients from the lists in clinical priority and chronological order and offer appointment/ admission date.
• Have a working knowledge and understanding of targets and the Integrated Elective Access Protocols (IEAP). Adhere to this policy at all times.
• Scanning and uploading of documents onto electronic systems.
• Word processing /producing reports/working on computer systems.
• Supporting Team Leads to undertake patient information checks to assist audits.
• Actioning work queues to ensure patient data accuracy within epic.
• Responsible for assisting training and induction for new start staff within area of responsibility.
• Maintain electronic and manual Filing System.
• As and when required, provide cover for reception areas.
• Dealing with general enquiries/providing advice, which requires immediate action within definitive guidelines, protocols & policies.
• Responsible for prioritising own workload, maintaining diaries, making appointments, receiving and processing incoming mail/email in an accurate and timely manner in accordance with agreed procedures within area of responsibility
• Develop and maintain strong communication with a range of staff including Clinical and Nursing Staff and administrative staff across multiple teams and Directorates.
• Supervising staff and allocate work as appropriate.
• Responsible for assisting training and induction for new start staff within area of responsibility.
• Participate in quality improvement initiatives and assist in the implementation of new systems and procedures
• Preparation of statistical information e.g. Waiting Times.
• Dealing with requests for information.
• Arrange meetings as requested
• Take minutes of meetings as required.
• Sorting and responding to mail/emails as appropriate.

What you'll need to succeed
4 GCSE's Grades A-C to include English Language (or equivalent Qualification) plus 1 year's administrative /clerical experience.ORNVQ Level 2 in Administration (or equivalent qualification) plus 1 year's administrative /clerical experience.OR2 year's administrative /clerical experience.

• 1 year's word processing experience.
• Experience in using Microsoft packages to include WORD, EXCEL, and OUTLOOK.
• Ability to work as part of a team and ability to use own initiative.
• Excellent organisational skills with an ability to prioritise own workload.
• Effective communications skills to meet the needs of the post in full.
• The ability to work in a challenging and changing environment.
• The ability to ensure accuracy in own work.
• The ability to effectively use office admin systems such as diary management and filing systems.

What you'll get in return

• £12.31 per hour
• Temporary for minimum of 3 months with possibility of extension
• 37.5 hours per week, 9-5 Mon-Fri
• Immediate start
• East Belfast Location

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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