Admin Support Assistant RQ1570899

Admin Support Assistant
Location: Hybrid working (with office presence as required)
Contract: 4+ months
Pay Rate: £18 per hour (via umbrella company)
Start Date: ASAP
Directorate: Environment and Resident Experience

Are you an experienced administrator with a keen eye for detail and a passion for supporting high-quality services? We're seeking a proactive and organised Admin Support Assistant to join a dynamic team within a busy local authority directorate.

• Provide comprehensive administrative support across the Feedback and Resolutions team.

• Maintain accurate records and filing systems (both digital and manual).

• Collate, compile, and distribute information and data reports, ensuring accuracy and consistency.

• Respond to basic public enquiries, requests for information, and assist with day-to-day queries.

• Support the delivery of service improvements as part of an ongoing programme of continuous improvement.

• Work collaboratively with colleagues to ensure smooth operations and efficient service delivery.

• Previous experience in administrative support, ideally within a regulated or complex service environment.

• Strong IT skills, with working knowledge of Microsoft Office applications.

• Experience of using IT systems to support service delivery.

• Ability to manage changing priorities, work under pressure, and meet tight deadlines.

• Confident communicator and team player with a proactive approach.

• This is a temporary contract for a minimum of 4 months, with potential for extension.

• Hybrid working options are available, subject to team requirements.