Administration

Job Title: Administration
Location: Braintree, Essex (Hybrid working available after 2 weeks of training)
Contract Type: Temporary (Approx. 6 weeks, with potential for extension)
Hours: 37.5 hours per week (Monday–Friday, 8:30 AM – 5:30 PM)
Perks: Free onsite parking

We are seeking a proactive and detail-oriented Administrator to provide high-quality technical and administrative support. This role is essential in ensuring smooth day-to-day operations, accurate record-keeping, and effective communication across teams and with external stakeholders.

• Serve as a point of contact for internal and external enquiries, offering timely and professional support.
• Manage application and verification processes, ensuring compliance with required checks and documentation.
• Maintain accurate manual and digital records, ensuring data confidentiality and integrity.
• Prepare reports and documents using Microsoft Office and other business systems.
• Respond to customer queries and complaints within set timescales.
• Collaborate with colleagues to ensure efficient coordination and adherence to procedures.
• Support continuous improvement initiatives and contribute to a positive customer experience.
• Manage waiting lists and sign-up processes for relevant services.
• Participate in internal meetings and briefings to support effective communication.

• Proven experience in administrative support and customer service roles.
• Strong communication, organisational, and problem-solving skills.
• Proficient in Microsoft Office (Word, Excel, Outlook) and familiar with standard business systems.
• Ability to work independently and collaboratively within a team.
• Awareness of safeguarding procedures and ability to act appropriately when necessary.

Must be immediately available and based Locally!

Please apply on the link asap if you feel this is a sutiable role for you!