Administration Manager

Cherry Professional are pleased to be working with their legal sector client to support with the recruitment of a 12 month FTC for an Admin Manager to manage the central Administration function for their Derby office plus additional support across the wider business.

Responsibilities

• Lead, inspire, and develop a team of Team Leaders and Administrators to deliver high-quality administrative support
• Collaborate with the Legal Advisory Team and other departments
• Represent the Administration funtion, contributing to cross-functional initiatives and strategic planning
• Support recruitment, onboarding, and professional development of team members.
• Liaise with clients to progress their case
• Handle escalated complaints ensuring swift and satisfactory resolution
• Monitor and report on process exceptions
• Allocate resources effectively to manage peak periods
• Monitor team performance against KPIs, identifying areas for improvement and implementing action plans
• Ensure compliance with legal, regulatory, and internal standards.

About you

• Proven leadership experience in legal administration or a similar operational/management role.
• Strong understanding of legal compliance.
• Excellent communication and interpersonal skills.
• Experience with workflow systems
• Ability to manage change, drive performance, and foster collaboration.
• Passionate about delivering exceptional client service and operational excellence

Fully office based in Derby.
Full time hours with some flexibility available for start and finish times

Other roles you may have applied for: Office Manager, Operations Manager, Administration Supervisor, Senior Administrator

Cherry Professional is recruiting for this role on behalf of the client.

Cherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.