Administration Officer

Administrative Officer - SEND Team (Temporary)

Location: Hybrid basis with occasional requirement to work onsite, 2 days a week onsite at the Civic Centre within Walsall Town Centre and 3 days from home.
Salary: £13.69 per hour
Contract: Full-time, 3 months with potential to extend.
Working Schedule: Monday - Friday 9am - 5pm, 30 minutes unpaid break.
About the Role:

Opus People Solutions are recruiting on behalf of Walsall Council who are seeking a diligent and proactive Administrative Assistant to join the Administration and Business Support Team. The ideal candidate will have SEND experience and/or have worked within a school setting.
Key Responsibilities:

• Provide proactive Business Support functions, including administrative services such as incoming/outgoing post management, records management, and inputting into finance systems and other databases.
• Arrange meetings, take minutes, and utilize appropriate administrative techniques including diary management and Microsoft Office proficiency.
• Act as the central point of contact for customers and operational colleagues in the raising, allocation, and completion of jobs.
• Undertake telephone and reception duties, ensuring high standards of customer care and managing generic inboxes efficiently.
• Liaise with educational settings to obtain/provide information on pupil status and update records accordingly.
• Independently arrange meetings and training courses, coordinate all arrangements, and circulate required paperwork within statutory timescales.

Requirements:

• Background in Administration is essential.
• Background in School environment is beneficial.
• Experience working within a SEND team previously is beneficial.
• Proficiency in Microsoft Office suite, Powerpoint, and other IT skills.
• Strong organisational and time management skills, with the ability to multitask and prioritise effectively.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Ability to work independently as well as part of a team, demonstrating initiative and problem-solving abilities.
• Attention to detail and accuracy in record-keeping and documentation.