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Administration Officer Band 3

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Job Description - Administration Officer Band 3

Your new companyHays are working with a Large Public Sector Organisation based in Antrim to recruit an Administration Officer on a temporary basis.

Your new role

  • Provided high-level administrative support to Clinical Physiologists, medical staff, and consultants across multiple hospital sites.
  • Managed outpatient clinic documentation: retrieved, prepared, filed, tracked, and distributed patient notes and test results.
  • Coordinated diagnostic test appointments, ensuring accurate bookings, cancellations, and patient communications via hospital systems
  • Handled telephone queries from patients and staff, arranging interpreters and ambulance transport when required
  • Liaised with GP surgeries, multidisciplinary teams, and external departments to share patient information securely.
  • Updated patient demographics and logged diagnostic referrals on Trust systems, supporting waiting list management.
  • Maintained departmental compliance with ICT, email, infection control, confidentiality, and equipment policies
  • Managed incoming/outgoing mail, monitored stock levels, and upheld service standards including cleanliness and fault reporting
  • Demonstrated flexibility in meeting service needs, including cross-site working and additional duties as assigned.

What you'll need to succeed4 GCSEs including Maths and English and 1 year's admin experience to include the use of computerised systems e.g. Microsoft OfficeOR

  • 3 years' clerical experience in an office environment to include the use of computerised systems, e.g. Microsoft Office
  • Hold a current full UK Driving Licence
  • Good communication skills, ability to maintain confidentiality, work as a team and on your own initiative

What you'll get in return

  • £12.31 per hour
  • 3-month post with possible extension/permanency
  • Fulltime working pattern
  • Based in Antrim



What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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