Administrator

Temporary
4 week booking
£13.50 - 14.00 ph
Based in Milton Keynes
Hours 08:00 - 16:00 or 09:00 - 17:00
Monday - Friday
 
Our client are based in Milton Keynes in a lovely location overlooking Caldecotte lake. A regional office requiring administrative support for the customer care team.
 
A small and friendly team, delivering high levels of customer care, with a strong emphasis on case management, coordinating queries and complaints.
An exciting admin opportunity to support a Customer Care team that offer a 5* service to their customers.  A forward thinking company that offer a great after care journey, with a small and friendly team.
 
Assist with the administration of a busy inbox, to ensure that all issues are logged appropriately. 
Responding to each email effectively, managing expectations.
Assist with managing the daily diary to ensure defects are dealt with by the appropriate contractor.
Liaise with site managers, construction teams wherever necessary.
To ensure that good housekeeping by monitoring and updating the database with any new/amended customer and contractor information.
 
Good use of IT systems, with excellent communication skills both verbal and written.  The ability to communicate effectively at all levels.
Provide a first class customer service to consumers of a high end product.  Strive to get results, with the ability to juggle a busy workload.
A team player with excellent people skills.
 
Please let us know if we need to make reasonable adjustments to our process, please let us know about how we can best support you and make the adjustments that may be needed.
 
Altitude-Recruitment Limited acting as an Employment Agency and Employment Business.