Administrator

• Location: Saltash, Hybrid
• Job Type: Full-time
• Salary: Competitive

Join our team as a Learning Services Administrator, where you will manage a variety of learning administration services to deliver optimum learning outcomes to our clients. This role is perfect for someone who thrives in a fast-paced environment, possesses excellent customer service skills, and is eager to contribute to continuous improvement activities across the department.

Day-to-day of the role:

• Manage and prioritise workload to schedule and administrate learning events for clients while maintaining high-quality interactions.
• Liaise with service users and suppliers to ensure learning events are organized successfully and logistics are handled efficiently.
• Process invoices and purchase orders swiftly and accurately, meeting SLAs continuously and maintaining precise data.
• Respond quickly to any concerns or issues with confidence, empathy, and a proactive approach to improve services and processes.
• Build strong relationships through exceptional client and supplier interactions, contributing to the positive perception of the company.

Required Skills & Qualifications:

• Exceptional customer service skills and excellent business communication abilities.
• Positive engagement in a business-to-business environment with a team-oriented mindset.
• Proven administrative experience with effective planning and organizational skills.
• High attention to detail and a commitment to accuracy in all aspects of work.
• Proficiency in MS Office (Excel, Outlook, Word).
• Good standard of verbal and written English (minimum GCSE grade 'C' or equivalent).

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Supportive team environment focused on continuous improvement and delivering high-quality service.

To apply for the Learning Services Administrator position, please submit your CV.