Administrator

We are currently recruiting for an Administrator to work for Devon and Cornwall Police at their headquarters in Middlemoor, Exeter.

• This is a temporary ongoing position 6 to 12 months
• Monday to Friday, 37 hours per week
• Fully office based

Please note due to police vetting criteria you must have resided within the UK continuously for at least 3 years.

Principal Responsibility

To provide a professional and confidential administrative service to identified customers (individual, team, or unit). This support may cover, in varying proportions, all or some of the key responsibilities set out below or all of the following activities, along with other administrative support tasks in keeping with the grade of the role.

• Be personally responsible for administering elements of one or more defined processes, following specific and laid down procedures and to established force or national professional/function-area standards.
• Maintain paper or electronic record systems, updating or amending records in line with organisational policy and procedural guidelines.
• Update and, where appropriate interrogate databases and other data sources, downloading data and manipulating or presenting information in an appropriate format.
• Provide support to Superintendent/Head of Department in the form of diary management or other administrative activity.
• Take responsibility for a portfolio of administrative work or specific key tasks working with limited supervision.
• Provides administrative support to a range of meetings and/or events as required on a regular and/or ad hoc basis. This may include, booking venues, sending out meeting requests. It can include (but not limited to) taking notes, recording and sending out actions and following up actions to officers, staff and external partners as required to ensure those actions are completed.
• Providing a customer focused response to telephone and/or face to face enquiries or requests that may involve some specialist knowledge or subject matter expertise. This includes any regular contact with members of the public, external agencies and stakeholders.
• Create, update and format word documents and basic spreadsheets for use in managing and monitoring activity and general correspondence in document layouts to meet agreed standards.
• Undertakes general office duties which may include making travel arrangements, raising debtor invoices through Agresso computer programme, investigates non-payment where necessary, dealing with seized cash, photocopying, printing, diary management, stationery and equipment ordering including first aid boxes and kit for departments.

It is expected the post holder may be required from time to time to carry out other duties that are commensurate with the grade of the post.

Essential experience and specialist skills and knowledge

• Demonstrable skills in the Microsoft Office suite of products
• Demonstrable skills in gathering information from a number of sources and present that information in an appropriate manner
• Good planning and organising skills
• Experience of working effectively without close supervision
• Excellent customer care skills, with a proven ability to meet customer expectations
• Experience in working as part of a team

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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