Administrator

• Location: Rochdale Council
• Job Type: Full-time, Contract (3 months)
• Pay Rate: £12.85 per hour (paye)

Rochdale Council are looking for a dedicated Administrator to join our Environmental Management Service team. This role involves handling complaints and requests efficiently and effectively, providing a wide range of business and technical support functions. If you have a knack for administration and a passion for environmental management, we encourage you to apply.

• Serve as the main customer contact at Green Lane Reception, both in person and by telephone.
• Undertake various business and technical support functions including data input and retrieval, managing environmental management records (both electronic and paper), and processing incoming and outgoing mail.
• Assist in the procurement of goods and services, including ordering stationery and maintaining data quality for all environmental management records.
• Prepare and collate information, including preparing incoming payments for central banking and taking payments.
• Assist with the collection of data for Service Key Performance Indicators and log customer/member queries.
• Provide technical assistance, information, and guidance on issues relating to the service.
• Use ICT systems such as Word for typing letters and Excel for spreadsheets to complete duties.
• Prepare routine correspondence and keep up-to-date information about the service.
• Monitor levels of office consumables, process orders and invoices, and ensure invoices are paid within the Council’s target.
• Assist in the reconciliation of cash income and prepare for banking, maintaining records of cash and cheques received.

• Proven experience in an administrative role, preferably within an environmental or public sector setting.
• Strong communication and customer service skills.
• Proficiency in using ICT systems, including Word, Excel, and database management.
• Ability to handle multiple tasks efficiently and effectively.
• Experience in handling complaints and managing customer queries.

To apply for the Administrator position, please send your cv to