Administrator

Location: Kensal Green Cemetery & West London Crematorium, Harrow Road, London W10
Reports to: Deputy Manager
Type: Full-time, Permanent
Must have: Full UK Driver's License

Join a dedicated team supporting cremation and burial services with compassion and professionalism. You'll be the first point of contact for families, funeral directors, and visitors, ensuring smooth, respectful services and accurate administration.

• Greet and escort funeral corteges; liaise with funeral directors and families
• Handle reception duties, phone calls, emails, and visitor enquiries
• Manage cremation and burial paperwork, ensuring legal compliance
• Assist with grave and memorial selections
• Process payments and maintain accurate records
• Support chapel services when needed, including music and setup
• Handle ashes in line with family wishes and procedures
• Drive company vehicles across the site as required

• Strong communication and empathy skills
• Attention to detail and ability to manage sensitive situations
• Comfortable working with the bereaved and in funeral settings
• IT literacy and willingness to learn internal systems
• Full UK Driver's License is essential

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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