Administrator Benefits/Universal Credit

Job Advertisement: Universal Credit Administrator
Location: East London
Contract Type: Temporary
Working Pattern: Full Time
Driving Required: Yes

Are you ready to make a difference in the community? Our client is seeking a passionate and motivated Universal Credit Administrator to join their dynamic team in the Income Collection Service Area. This is an exciting opportunity for someone who thrives in a busy office environment and is eager to contribute to the smooth operation of Universal Credit processes.

What We're Looking For:

• Proven experience as an office administrator or in a relevant role.
• Outstanding communication and interpersonal skills.
• Proficiency in Microsoft Office and office management software.
• At least a GCSE 'C' grade in English and Mathematics.
• A clear understanding of social housing and Universal Credit.

Key Responsibilities:

• Coordinate office activities to ensure efficiency and compliance with company policies.
• Manage travel arrangements, agendas, and appointments for the Debt Recovery Team.
• Handle phone calls and correspondence, ensuring all inquiries are addressed promptly and professionally.
• Support budgeting and bookkeeping procedures.
• Create and maintain records and databases related to personnel and financial data.
• Prepare timely reports and engaging presentations as assigned.
• Administer the Universal Credit Landlord Portal and secure email communications.
• Be the first point of contact for Universal Credit inquiries via phone.

Why Join Us?

Location, Location, Location! Our office is just a 5-minute walk from Abbey Road train station, making your commute a breeze.
Community Impact: Play a crucial role in supporting residents and helping them navigate Universal Credit.
Flexible Schedule: Be prepared to work some evenings and weekends to meet service requirements.

Personal Attributes:

Self-motivated and trustworthy, with the ability to prioritise tasks and work independently.
Excellent time management skills and an analytical mindset.
Ability to produce high-quality media content and maintain detailed reports.

Additional Information:
A full current driving licence is required, as you may need to drive a Council vehicle after completing a driving test.
This role may involve a standard/enhanced CRB check.

Apply Now! Join our client in making a positive impact, one interaction at a time!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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