Administrator Learning and Development

• Hourly Rate: £18.70 PAYE
• Location: University of London, Malet Street (near Russell Square Tube), occasional travel to Hendon, Sidcup, or New Scotland Yard
• Job Type: Full time Mon to Fri (Office-based 4 days/week, Hybrid 1 day/week)

Join the London Police Service as an L and D Administrator, supporting the Leadership & Development team. This role is crucial in delivering training to approximately 9,500 leaders across the Met. You will be part of an existing admin team of four, supervised on-site, and play a key role in managing a high-volume shared inbox and course scheduling.

• Inbox Management: Handle a high-volume shared inbox, responding to queries from senior officers regarding training schedules, rescheduling, and system issues.
• Course Administration: Book and reschedule leadership training courses, track attendance, and manage course rosters.
• Reporting & Record-Keeping: Generate simple reports such as attendance lists and record meeting attendance, following up on absentees.
• Stakeholder Communication: Liaise professionally with senior officers using tact and diplomacy in both written and verbal communication.
• Team Collaboration: Work within an admin team of four, supporting facilitators and leadership training events as needed.
• Occasional On-Site Support: Provide administrative support at events in locations like Hendon or New Scotland Yard approximately twice a month.

• Experience in inbox and diary management, particularly in high-volume settings.
• Proven administrative support experience within large organisations, public or private sectors.
• Professional communication skills with the ability to liaise with senior leadership.
• Self-starter with initiative and excellent problem-solving abilities.
• Strong preference for candidates with PA/EA experience.

• Competitive hourly rate of £18.70 PAYE.
• Flexible hybrid working options.
• Travel expenses covered for travel beyond the primary location, in line with Police policy.
• Opportunity to work within a dynamic team and contribute to significant training initiatives.

To apply for the L and D Administrator position, please submit your CV