Aftercare Customer Service Manager

Aftercare Customer Service Manager

London SW8

£45,000 - £55,000 - Temp to Perm role

Do you have any experience working in Residential Property after care?

Do you enjoy delivering world class customer service ?

Do you have experience in snags and defects and liaising with contractors?

Are you good at problem solving?

Duties of this Aftercare Customer Service Manager :

• Dealing with high net worth individuals who have moved into a new build
• Conduction pre-completion inspections and handling customer communications
• Handovers and home demonstrations and dealing with the snag and defect management
• Assisting with the process of apartment completions with purchasers or their agents, with the best level of customer experience

Background needed for this Aftercare Customer Service Manager

Knowledge of the Property Sector is essential

• Previous experience working with new build properties
• Customer Experience experience
• Handling snags and defects with contractors

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