Allocations Team Leader

Job Title: Allocation Team Manager
Location: London Borough of Newham
Salary: PO6 | Full-Time | Contract

The London Borough of Newham is seeking an experienced Allocation Team Manager to lead a dynamic team delivering housing allocations in line with statutory duties and council policy. Reporting to the Head of Allocations & Choice Homes UK, you will manage Lettings Officers and oversee complex cases including decants, under-occupation transfers and special schemes.

You will ensure legal compliance, monitor performance, provide training, and foster cross-service partnerships, particularly with voids, homelessness and temporary accommodation teams. This role also includes oversight of contracts and budgets up to £50K.

Essential Requirements:

• Strong working knowledge of the Housing Act 1996, Homelessness Reduction Act 2017, and associated guidance

• Proven leadership in social housing allocations within a complex environment

• Ability to manage teams, performance data, complaints, and cross-service improvements

• Educated to degree level or with equivalent relevant experience