Applications Support Officer

Job Advert: Application Support Officer (UNIFORM - Planning Systems)
Location: Westminster City Council, London
Contract Type: Contractor (Agency Worker)
Start Date: 16/06/2025
End Date: 08/09/2025
Hours: 36 per week (Monday to Friday, 09:00-17:00)
Rate: £300/day (Inside IR35 - Fixed Budget)
Job Reference: RQ1535314

About the Role:
Westminster City Council is seeking a skilled Application Support Officer with hands-on experience in Idox Uniform to join our Planning Department on a short-term basis to support a peak in workload.

You'll play a critical role in maintaining and optimising our digital planning systems, offering 1st and 2nd line support, system configuration, and contributing to digital transformation projects.

Key Responsibilities:

• Provide application support for Uniform and related systems.

• Configure modules such as Development Control, Building Control, Land Charges, and Enforcement.

• Administer user roles, manage upgrades, testing, and documentation.

• Assist with integration, data management, and workflow improvement.

• Engage with planning teams, IT, and suppliers to resolve technical issues and deliver improvements.

Essential Requirements:

• Proven experience with Idox Uniform is a strict requirement.

• Strong technical and problem-solving skills.

• Experience in application support and system administration.

• Ability to communicate with stakeholders and train users effectively.

• Familiarity with digital transformation and service optimisation within planning or local authority environments.