Arrears Officer

Arrears Officer
Newham
Full Time
Temporary
Join a dynamic team in Newham as an Arrears Monitoring and Repossession Coordinator, where you will play a key role in preventing homelessness by supporting tenants with rent arrears and managing the repossession process with a customer-focused approach. THE ROLE
As an Arrears Monitoring and Repossession Coordinator, you will be responsible for monitoring rent arrears across temporary accommodation and coordinating legal processes to prevent homelessness.

• Provide accurate and timely arrears data reporting to management
• Work with clients and partner agencies to deliver early intervention
• Coordinate legal proceedings to recover possession in arrears cases
• Support clients to sustain their tenancies and avoid eviction
• Develop and maintain effective arrears management systems and procedures
• Represent the council at court hearings, panels, and key meetings
• Deliver training and updates to staff on arrears and eviction processes

THE CANDIDATE
To be considered for this role, you must have previous experience working in a similar arrears or tenancy sustainment role, ideally within a housing or local authority setting.

• Strong understanding of rent arrears management and repossession processes
• Experience in coordinating legal action and working with legal services
• Ability to deliver customer-focused support to vulnerable tenants
• Excellent communication and negotiation skills with clients and landlords
• Good working knowledge of housing legislation and best practice in arrears prevention

THE CONTRACT
Working Hours: Full Time, 36 Hours per Week
Length of Contract: 3 Month Contract, Temp to Perm Opportunity
Rate: The pay for the role is £20.00 per hour LTD. The PAYE equivalent is £17.16 per hour, inclusive of holiday pay. HOW TO APPLY
If interested in this role, please apply directly or email .uk or call and ask for Beth for more info
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!