Assessment Officer Housing

• Hourly Rate: £18.56 PAYE
• Location: Oxford City WFH after training
• Job Type: Part-time, Temporary (16 hours per week, flexible on Thursday and Friday)

Ideally looking for a candidate who is able to work Thursday and Friday but can be flexible - 16 hours per week

Successful candidate must pass a clear Enhanced DBS with Children's and Adults Barred

Experience working with vulnerable people would be a huge benefit

We are seeking an Assessment Officer for an immediate start in a temporary ongoing role within the Housing Needs Team at a local authority. This position is ideal for an experienced housing professional or someone with similar experience working with vulnerable individuals and a knowledge of housing processes. The role involves rapidly assessing and prioritising housing applications to support customers in need and prevent homelessness.

• Rapidly process and assess a large volume of General Register and Transfer housing applications.
• Work under pressure to meet tight deadlines, ensuring accurate prioritisation of work to assist customers in housing need.
• Attend mandatory in-person training within the first few weeks and participate in regular team and department meetings at the Town Hall.
• For the remainder of the working week, the option to work from home is available.
• Engage with customers, sometimes in complex and challenging situations, to investigate and verify information provided in their housing applications.
• Implement changes quickly to adapt to ever-changing legislation, policy, and procedures.

• Experience working with vulnerable people or in a housing-related role.
• Excellent customer service skills and the ability to handle complex situations.
• Ability to work under pressure and prioritise tasks effectively.
• Knowledge of housing legislation and procedures is advantageous.
• Experience with QL or similar housing systems is a bonus but not essential.
• Enhanced DBS with Children's and Adults Barred list is required.

• Flexible working hours with the possibility to work from home.
• Engaging and impactful work in a dynamic environment.
• Opportunity to contribute to significant community service.

To apply for this Assessment Officer position, please submit your CV

Ideally looking for a candidate who is able to work Thursday and Friday but can be flexible. 16 hours per week

Enhanced DBS with Children's and Adults Barred list.

Experience working with vulnerable people would be a huge benefit