Assistant Housekeeping Manager

Dakota Hotel based in Motherwell are seeking

a strong team leader with the highest standards of cleanliness for the role of Assistant Housekeeping Manager.

CONTRACT AND PAY RATE

The gross annual salary is £26,500.

This role carries a permanent contract of a minimum of 37.5 hours per week.

Working any 5 days out of 7, t

ypical shifts will be:

Weekdays: 08:00-16:00

weekends: 09:00-17:00

PRIMARY ROLE RESPONSIBILITIES

Alongside the Housekeeping Manager, you will be responsible for the cleaning and housekeeping function as a whole, including our bedrooms, public areas, back of house areas and our events space. The primary responsibilities of the role are:

• Work with meticulous attention to detail when checking standards of cleanliness, and oversee that all 92 bedrooms, public areas and events spaces are in accordance with brand standards.
• As the head of department, carry out HR tasks such onboarding and developing your team; implementing New Start Training Plans, holding reviews and appraisals, carrying out return to work interviews, and providing daily guidance.
• Working closely with the Maintenance Team to maintain the highest standards ensuring that the whole building is aesthetically well-maintained.
• Working alongside the Senior Night Manager to ensure that nights cleaning checklists are developed and maintained, so that highest standards of cleanliness are maintained at all times of the day.
• Maintain strong communication links and effective coordination with other departments, particularly maintenance and reception, and work with proactive forethought regarding the operation of the entire hotel.
• Schedule a departmental rota in line with budgeted payroll costs and forecasted room sales, whilst managing holiday usage.

BENEFITS

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

• 40 per cent off stays at any Dakota
• 25 per cent off drinks and dining at any Dakota
• Access to our Employee Assistance Program which includes
  - free private mental health support and counselling sessions
  - video GP consultations and private prescription services
  - access to daily rewards to be cashed out for shopping vouchers
• Access to discounted gift card platform
• Support from our inhouse Mental Health Champions
• Additional holiday day on the first anniversary of your employment.
• Family-friendly flexible working options
• Meals on duty and uniforming
• £200 bonus to recommend a friend to join our team
• £10 bonus every time you are mentioned on Trip Advisor
• Free bi-annual eye testing for users of display screen equipment
• Accredited, certified compliance training given on employment such as in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan.
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships.
  Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester, with Newcastle coming in 2025 and more in our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.

Eurocentral | Edinburgh | Glasgow | Leeds | Manchester | Newcastle

Our location, Parklands Ave, Motherwell ML1 4WQ, is just off the M8 motorway in Maxim Business Park at the Eurocentral Junction, we are a 92-bedroom boutique hotel which boasts a destination Bar & Grill restaurant as well as a newly built wedding events space.

Our location is easily accessible by car and we offer complimentary parking for both employees and guests. Additionally, there are frequent buses using the CityLink 900 route, only 20 minutes from Buchanan St Bus Station directly to our hotel.

APPLICANT REQUIREMENTS

The ...