Assistant Service Delivery Manager

Your new company
You will be joining an established, global organisation who operate across a variety of sectors and hold an accolade for their contributions to the sector as well as their high regard in the ranking of places to work. This position is a fixed-term contract for 18 months covering maternity leave, with a view to starting immediately and working Monday to Friday remotely, with travel to Worcester once a month.

Your new role
This is an excellent opportunity to work with the SLT with varied duties. Your main responsibilities will be co-ordinating 'office management' activities across the Centre of Excellence (COE), supporting projects, managing company information on various portals used for bidding activities, managing content on the company intranet for COE / Finance related policies and procedures. Key duties are:

• Support the COE Director, liaising and co-ordinating various activities.
• Be responsible for the production and distribution of various reports.
• Assist the Business Finance Director responsible with the organisation & preparation for the Finance Training Day
• Management of various pre-qualification portals, including Achilles and Construction Line and all business opportunities relating to them.
• Cash allocation activities including credit card payments.
• Design, develop and maintain several SharePoint sites to a high standard.
• Manage all administration for Finance students undertaking CIMA, ACCA & AAT. This will include training agreements, booking forms and student tracking information.
• Manage all invoice coding and checking relating to Finance training.
• Ad hoc communications (internal and external).
• Management of various functional mailboxes.

What you'll need to succeed
You will need to be highly organised, efficient, influential and confident to handle a variety of tasks whilst working without line management supervision. This role will suit someone with experience as a PA/EA/Office Manager/Senior Administrator with strong experience and the gravitas to manage a busy, complex and challenging role. As the role is remote working, with travelling to Worcester once a month, you will need to be confident working from home and able to manage your time well.
Essential criteria for this role:

• Microsoft Excel - advanced level, in order to manipulate data for reporting purposes.
• Microsoft Outlook - intermediate level to organise, respond to and archive incoming and outgoing messages.
• Good working knowledge of Microsoft Word in order to produce reports.

Additionally, you will need:

• Able to work effectively without line manager supervision.
• Excellent verbal and written communication skills; able to communicate with all levels of management.
• Time management of self and others; determination of daily priorities in order to ensure all deadlines are met.
• Ability to motivate yourself and others to maximise productivity.
• Ability to identify and drive process improvements.
• Must be influential and persuasive.
• Excellent organisational skills are required.
• Exact attention to detail is key.
• Must be Methodical.
• A positive outlook and attitude are vital to the role.

Ideally, you will have an NVQ, preferably in Business Administration or similar.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk