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Assistant Supported Living Officer

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Job Description - Assistant Supported Living Officer

Assistant Supported Living Officer

•    Location: Huntingdon 

•    Job Type: 6-month fixed term contract 

•    Full time on site supporting 29 units

•    Salary: £23,809.50 pro rata 

•    Enhanced DBS required

•    Start date – ASAP 

 

One of the biggest housing associations is seeking an Assistant Supported Housing Officer to provide a comprehensive and high-quality housing service. This role involves working closely with supported accommodations to ensure the safety and well-being of all residents. The successful candidate will be instrumental in assisting residents with tenancy sustainment, safety checks, and community integration.

Day-to-day of the role:

•    Provide advice and practical assistance to residents on tenancy sustainment including benefits, arrears, budgeting, and utilities.

•    Conduct property health and safety checks, void inspections, and manage repair logging on IT systems.

•    Assist in the introduction of new tenants, conducting viewings, sign-ups, and initial visits.

•    Support residents in managing anti-social behaviour and ensure compliance with relevant policies.

•    Offer guidance on home maintenance, fire safety, and the use of equipment.

•    Facilitate access to local services and community integration for residents.

•    Maintain accurate administrative records and update case notes using IT systems.

•    Attend and contribute to community safety meetings and provide reports as required.

Required Skills & Qualifications:

•    Proven experience in a homelessness and / or tenancy support role

•    Understanding of issues relating to supported housing and vulnerable groups.

•    Strong IT literacy skills, including proficiency in Microsoft Office.

•    Knowledge of welfare benefits systems and health & safety regulations.

•    Excellent communication skills, capable of dealing with stakeholders at all levels.

•    Experience in safeguarding frameworks applicable to vulnerable/homeless individuals and families.

 
To apply for the Assistant Supported Living Officer position, please submit your updated CV or reach out to  

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