Backlog Officer

Job Title: Backlog Officer (Level 6)
Location: Observatory House, Slough (Hybrid - 3 days office-based)
Rate: £20 per hour
Hours: 37 hours per week (Monday to Friday, 9:00 AM - 5:30 PM)
Contract Duration: 11th June 2025 - 11th August 2025
Closing Date for Applications: 9th June 2025 at 17:00
Inside IR35

Slough Borough Council is seeking a highly organised and proactive Backlog Officer to join the Housing team on a temporary contract. This role is essential to ensure effective management of housing allocations during a period of known absences.

• Provide advice and assistance on the Council's Allocations Scheme and Nominations Agreement.

• Manage the full allocation process through to matching of properties.

• Make decisions on housing register applications, determining status and band awards.

• Allocate accommodation in line with the Housing Allocation Scheme, including administering the direct matching system.

• Prioritise groups such as medical needs, delayed hospital discharges, under occupiers, and homeless cases.

• Coordinate void and new build property input from Housing Associations.

• Ensure compliance with relevant housing legislation and regulations.

• Strong administrative skills with attention to detail.

• Practical experience using NEC (Northgate), Civica, and Jigsaw in a housing allocations or housing register context.

• Knowledge of housing legislation related to allocations.

• Experience with P6 system.

This is currently a hybrid role requiring attendance at the office 3 days per week. This may be subject to change depending on business needs.