Band 8c General Manager - Urgent & Emergency Care

Job Title: Band 8c General Manager - Urgent & Emergency Care (UEC)
Location: South London - NHS Hospital Trust
Start Date: ASAP
Duration: Until substantive recruitment is completed
Hours: Full-time - 37.5 hours per week, Monday to Friday
Rate: £45.83 per hour - Umbrella equivalent

Overview:
An NHS Trust in South London is seeking an experienced Band 8c General Manager to join their Urgent & Emergency Care (UEC) services. This is a pivotal senior leadership role responsible for operational performance, service transformation, and patient flow across the UEC pathway.

The post holder will lead service delivery across emergency care departments, drive improvements in performance and patient experience, and work closely with clinical and operational teams to ensure delivery of safe, effective, and responsive care.

Key Responsibilities:
Provide senior operational leadership across urgent and emergency care services

Ensure delivery of key NHS performance targets and quality standards

Manage day-to-day operations including patient flow, resource deployment, and workforce planning

Work closely with clinical directors, senior nurses, and divisional managers to implement service improvement plans

Lead on transformation initiatives and service redesign

Ensure robust governance, risk management, and financial control across services

Act as a key interface between internal stakeholders and system partners

Essential Requirements:
Extensive NHS operational management experience, ideally at Band 8a or 8b level or higher

Strong understanding of UEC systems, patient flow pressures, and emergency care targets

Demonstrated ability to lead and influence multidisciplinary teams

Proven success in driving service transformation and performance improvements

Strong communication and stakeholder engagement skills

Able to start at short notice is highly desirable

Eden Brown Synergy is an equal opportunities employer.

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